Customer Testimonials
Eric Gray Sales & Leasing Consultant Mercedes-Benz of Easton 4300 Morse Crossing Columbus, OH 43219 (614) 383-4914 Office He was a great help to my husband and me as we picked out a Mercedes-Benz. We’re so thankful for the excellent service we got. He was incredibly professional and knowledgeable about all the Mercedes-Benz we considered. He never pressured us to buy a car, and he was always patient as we explored different options. He’s still there for us whenever we need anything!
Above and beyond every time! Chris Wilkoski in the Service Department is helpful, knowledgeable and communicates very well!
Process from beginning to end was smooth and not oversold. Appreciate everything they do at Easton!
Have already responded to one email - One is enough. You need to get more maintenance staff - see my previous note! SImply Great Job on car - but should not take 3 days.
Not a regular reviewer but my current experience leasing GLE 350 from dealership is worth mentioning. I mainly worked closely with Don Alnaqeeb (sales agent) and Mike O’Brien (director finance) in addition to few other behind the scene. I felt welcomed! Well heard! and they all sincerely worked with me to make the deal happen. Overall very pleased with the experience. If you are in market I would definitely would recommend to check them out!
Thank you Christian for all your outstanding help with my precious G 😁
Requested only an engine oil and filter change for my Sprinter. When I got it back, after the service, the engine oil level was just above the minimum. Andy Culver was kind enough to stop by my home and top it off. Could not ask for anything more.
I had a great experience purchasing my Mercedes-Benz GLC at Mercedes-Benz of Easton. A special thank you to Brad, he is truly one of the best! He was professional, helpful, patient, and made the entire experience much easier. I also want to thank Ryan, the Business Manager. He was very nice, practical, straightforward, and made the paperwork and additional options easy to understand. Overall, I’m very happy with my GLC and with the way I was treated. I will definitely come back here when it’s time to buy my next Mercedes-Benz. Highly recommended!
I couldn't be happier with my new AMG GLC53 and my experience at Mercedes-Benz of Easton! Eric G. was phenomenal from start to finish — his knowledge, communication, and genuine partnership throughout the entire process were first-rate. Kudos to Eric and the entire team at Mercedes-Benz of Easton for making this such a great experience!
I stopped in with no intention of buying — I had never driven an Audi A5 Cabriolet before. But once my wife and I took it out, we were completely smitten, and the visit quickly turned into a purchase.
I want to call out Ricky (sales manager), because he’s the one who truly made the deal happen. We closed everything in under ten minutes, and his professionalism made the decision easy.
Delivery was a mixed bag. The sales agent aloof and struggled with a few details:
The engine bay was dusty, like it hadn’t been touched
The rear license ... Read More Google - Aug 26, 2026
The PERFECT dealership and the BEST sales rep trophy goes to MB of Easton and Don Al-Nakeeb. Highly recommended. Thank you
very nice, very professional
Outstanding Experience with Don! I had a fantastic experience working with Don at Mercedes-Benz of Easton. From the very beginning, he truly listened to exactly what I was looking for in a vehicle. He focused on my specific preferences and worked incredibly hard to make everything happen smoothly. Don made the entire process stress-free and rewarding. If you visit this dealership, I highly recommend asking for Don!
Drew was absolutely outstanding! He was a tremendous help! Looking forward to seeing him again! Thank you drew for your tremendous help! It was greatly appreciated. Awesome service all around
I cannot say enough positive things about the customer service I received from Cody Gestrich at Mercedes-Benz Easton. From the moment we interacted with him, he was professional, attentive, patient, and genuinely committed to making sure we had a great experience.
What really stood out to me was that Cody didn’t just help us and send us on our way. He took the time to come out to the car with us and personally walk us through some of the features, making sure we understood how everything worked. He welcomed every question I had and never once made me ... Read More Google - Aug 10, 2026
Erik was a pleasure to work with! Gave us a great deal, got exactly what we were looking for.
Eric was a pleasure to work with. Great deal, helped us get exactly what we wanted!
Drew Weinberg provided me with exceptional service when I brought my E-350 in to address some minor paint issues.
Mercedes-Benz of Easton repair and maintenance is professional, timely, complete, and correct. Service Manager Chris Wilkoski earned my trust. I appreciate his knowledge, industry wisdom, conscientious communication, foresight, team command, integrity, and budget advocacy. Chris serves Easton M-B best by serving me best. His win-win package is unparalleled.
As always.. a very positive and pleasurable experience, with many thanks to my service advisor Andrew Weinberg!!
Great dealership, very impressive. The staff was very kind, respectful and helpful. I'd recommend Eric Gray to purchase a MB anytime. He was very attentive, made the buying process a breeze, very easy. He was more than helpful, offering and giving us a ride from the hotel. He reached out multiple times and was always available prior to us actually picking up the car. I feel he sells cars all the time, but is genuinely happy for you when you purchase, and excited to help with the process. I just loved the red curtain over the car to pull ... Read More DealerRater - Jul 16, 2026
This dealership is a great place to purchase or service ypur MB. Very helpful, knowledgeable and friendly staff.
Excellent professional treatment/service Eric Gray and Todd. My 2022 lease was maturing in August and at age 88 I had no interest in leasing another car. I relayed my thoughts to Eric and thanks to his efforts convinced me to come to his office as he had some ideas. Glad I did as the two year lease is ideal for me ....perfect ! I have to give ERIC GRAY a big thanks for his diligence as the deal was closed 6/29 at 3:00 pm. I also thank Pamela for her timely efforts at 6:00pm. Lastly I want to recognize Todd for his outstanding orientation ... Read More Google - Jul 13, 2026
Ron Roberts was a great salesman, no pressure, down to earth, and enjoyable to work with
One of the best Benz dealer out there!
I traveled all the way from Rhode Island to Mercedes-Benz of Easton to purchase my new Sprinter van for my limo service, and the entire experience was outstanding. From the moment I arrived, the staff was friendly, professional, and genuinely interested in helping me find the right vehicle for my business.
The transaction was smooth and efficient. No hidden headaches, no confusing fine print—just a clear, straightforward process handled by people who clearly know their jobs and respect their customers. I appreciated how they listened to my needs, answered every question, and treated this not just as a sale ... Read More Google - Jul 3, 2026
I highly recommend this dealership if your are looking to buy a Mercedes Benz vehicle. Chance Moran, who was the Sales Consultant I worked with at the dealership, was very helpful.
Amazing purchasing experience. Eric was incredibly helpful, I am so grateful for how smooth this process was. Definitely a top experience.
Drew did a great job on my Mercedes and I really appreciate his work
Genuinely have loved working with Drew. I’ve been servicing my cars with Germaine Mercedes for quite some time now. Drew has been one of my favorites to work with. His communication has been very good and he makes things easy-when I go over any issues he always resolve them.
Eric and Rick from sales team were amazing, they gave me a great deal. The communication was great throughout. Ryan from business team was great as well. Thanks to Cody for showing the features.
Eric and Rick from sales team were amazing, they gave me a great deal. The communication was great throughout. Ryan from business team was great as well. Thanks to Cody for showing the features.
Great experience buying my first Mercedes! Everyone was wonderful. Eric Gray was outstanding and very patient while I took my time in deciding which one I wanted to buy. I finally landed on a black GLC. Pam in finance was awesome and took time to explain the finance process and Cody was excellent in showing me the different features. If you’re looking for a Mercedes, stop in and ask for Eric Ray, Pam, and Cody! You won’t be disappointed.
We bought our first Mercedes Benz at Easton. Eric Gray made the experience incredibly pleasant. When we told him it would take us 6 month to decide, he put no pressure us, kept us updated along the way. We took a test drive, were shown all the features and other alternatives on the lot. We were able to get the best price we could find after shopping around. The day we picked up our GLE AMG 53 Coupe was a breeze. Everything was ready when we arrived, we paired our vehicle, decided on extras we wanted add and were in and out ... Read More Google - Jun 17, 2026
If you're shopping for a Mercedes-Benz, look no further than Mercedes-Benz of Easton. From start to finish, our experience was exceptional. Ryan, the Finance Manager, had everything prepared and ready when we arrived, making the process incredibly efficient. Their technology is state-of-the-art, allowing us to complete all of the paperwork digitally. We were in and out of the finance office in less than 15 minutes—a level of convenience and professionalism that is hard to find.
A special thank you to Eric Gray, who made the entire car-buying experience enjoyable and stress-free. Eric took the time to listen carefully to ... Read More DealerRater - Jun 17, 2026
Chris Wilkoski, Mercedes-Benz of Easton, provided exceptional technical support servicing my vehicle. Pick up and drop off were scheduled to my convenience and the video of my vehicle health report let me see inside to the service providing full transparency. I will definitely be a returning customer.
Eric Gray was absolutely fantastic to work with and made the whole process as smooth as possible!!
Eric Gray and Bill were great work with. They made the whole process as painless and smooth as it could be!
I came to this dealership in the middle of a long road trip, and they were able to get me in right away, without an appointment. Chris the service advisor was so helpful, and exceeded my expectations. Shaun, the tech did an amazing, quick job. They fixed an issue from a different Mercedes dealership. I highly recommend this center and am very grateful I found them.
Recently purchased my New Mercedes Benz at MB of Easton and it was such an easy process, our sales agent Eric went above and beyond to locate the perfect car for us. Bill and the team worked magic by completing a trade with another dealership in Minnesota and getting the vehicle shipped in. Eric went above and beyond with communication and kept us in the loop the entire time even when he left for vacation, true dedication to customer service. The sales process and the team surrounding Eric went above and beyond to make sure the delivery process went flawless. ... Read More DealerRater - Jun 6, 2026
Hailee made the process very easy and enjoyable! She was always available to answer questions. Ryan made the paperwork process easy as we bought from outside of Columbus.
I had a great experience working with Brad M at Mercedes of Easton. I cannot say enough about the experience! From start to finish, it was truly outstanding.
I called Mercedes of Easton from out of state and Brad answered the call. Brad was an absolute pleasure to work with — friendly, genuine and knowledgeable. He made me feel completely comfortable throughout the process. He seamlessly handled the trade of my Mercedes Class B van, making what could have been a complicated process for me feel completely effortless. He was just as helpful in building my first Mercedes, a 2026 E53. Brad ... Read More Google - Jun 3, 2026
Drew is always great to work with and does a great job of explaining all services.
I had an absolutely outstanding car-buying experience from start to finish! The entire team was professional, knowledgeable, and genuinely focused on helping me find the perfect vehicle rather than just making a sale.
From the moment I walked in, I was treated with respect and never felt pressured. My salesperson Eric took the time to answer all of my questions, explain every option available, and made sure I was comfortable throughout the entire process. The financing team worked hard to find the best deal possible and made everything easy to understand.
What could have been a stressful experience turned out ... Read More Google - Jun 2, 2026
Outstanding experience from start to finish. The staff was friendly, knowledgeable, and helpful, making the entire car-buying process easy, stress-free, and enjoyable.
I would like to take a moment to thank the team at Mercedes Benz of Easton for always providing such excellent service. The staff is truly exceptional, specifically my sales person Eric, who went above and beyond in the delivery of my GLC, Bonny at front desk who is so kind and helpful, Cody in service who always makes the hassle of getting my car serviced feel like a breeze, and the General Manager Matt Frazier who is so professional and knowledgeable. The level of customer service is truly unmatched. Also, the new building is beautiful!!!
I apologize I can’t recall the gentleman that helped me but he’s in the photos! He was great! He tried to help minimize my time being in the dealership by sending me cars to look at and even compared other deals that I was receiving from other dealers in/out of town. MB finance offered me a better rate than the credit union so that was great. While I did end up spending more time at the dealership than I wanted, it was to know fault of theirs but was technical difficulties. I’d recommend working with them ... Read More Google - May 28, 2026
My wife and I recently had the opportunity to lease a new car from Mercedes Benz of Easton. (This is our third Mercedes Benz lease with Mercedes Benz of Easton,) When we walked into the show room, we recognized Brad Martinkovich from another dealership we have done business with in the past. Brad has always been great to work with, and he was a welcome sight to see. This experience with Brad proved to be consistent with all of our previous experiences. We were able to secure a quality vehicle we are very happy within our budget.
Cody Gestrich has ... Read More Google - May 20, 2026
Andrew weinberg in service is great, very helpful and does his best to meet customers needs
I worked with Brad Martinkovich, who was excellent. I asked to look at and drive several cars at the dealership and Brad didn’t hesitate bringing every single car for me to look at. No questions asked. The buying process was fast, even though it was later in the day when most employees had left the dealership. I would not hesitate to buy a car here again. Absolutely excellent service. I bought a beautiful certified Mercedes, with an excellent warranty for 4 years - almost unheard of when buying a used vehicle.
Excellent service and exceptional service advisor, Drew Weinberg always goes over and above to ensure that his customers are taken care of. I drive nearly 45 mins to MB Easton to get my car serviced although there is another dealer just 10 mins away.
My husband and I took our vehicles in 5/4/26 to have them serviced and received such wonderful customer service from Chris Wilkoski in the service department what a great asset to Mercedes Benz of Easton!!
eric is the best
They did a great job keeping my Mercedes baby alive. Thanks.
Brad was one of the best salesman I’ve ever dealt with. He responded quickly after first contact and actually read everything in my inquiry before responding. He gave me a great price right off the bat, answered every question, and was incredibly honest and transparent. The process of taking delivery was a great experience. Everyone was super helpful. Cody was especially amazing showing us all the details of our new car. He even took time to demonstrate the parking assistance feature. Best experience I’ve ever had buying a new car. 10 out of 10 experience at Mercedes Benz of Easton.
I bought a used car from Mercedes-Benz of Easton and worked with Brad. He was fantastic. I was fully expecting the old, tired runaround, haggling, back and forth with manager, surprise fees, etc., but none of that happened. Brad was fully transparent from the first call and was great to work with. I drove six hours to the dealership to do the paperwork, and there were no surprises. I was in and out of the dealership in less than an hour. I highly recommend Brad and the entire Mercedes-Benz of Easton team.
Andy Culver did a great job making an appointment on short notice and got me in and out of the service department in a very reasonable time. He always does a great job for my two MB vehicles.
Chris and the post-sales Team at Mercedes-Benz of Easton have been fantastic. I just wish the service Team would pay more attention to the details and save me from a coupe of trips back to service within a short period of time. In the end, all easily fixed.
Complete, professional care by well-trained friendly staff and technicians.
Cody G. did a wonderful job at helping me learn how to use my car. This customer service was impeccable. I will highly recommend speaking with him the next time you’re in need of Mercedes-Benz help, much appreciated.
Christian at Mercedes of Easton's Service Center was excellent. He was professional, friendly, and went out of his way to make sure we had a great experience. If you're looking for someone who cares about their work and the quality of your experience, connect with Christian at MBofE.
Eric treated me with kindness and respect throughout. He was responsive to my questions and needs and I appreciate all that he did to help me with the purchase of my new car.
Drew Weinberg went above and beyond for me and I appreciate him. He made my experience smooth and easy
Great experience from start to finish! We found the car we were interested in, scheduled a test drive the day before, and were able to come in the next day to purchase it. The entire process was completed in under 2 hours, which made everything so easy. Huge shoutout to Youssoupha for making this possible for us!
Eric Gray is the best! Highly recommend working with him. Bought a car out of state and he made the process very easy. Have experience purchasing many cars over the years and this was one of the smoothest transactions.
I had an outstanding experience working with Eric Gray at Mercedes Benz of Easton. As a Michigan buyer purchasing out of state I can confidently say the entire process was incredibly smooth and efficient. Eric made the transaction feel easy from start to finish. Communication was clear transparent and professional the whole way through.
When I arrived at the dealership they were extremely respectful of my time. Everything was well organized the vehicle was ready and there was no unnecessary waiting or pressure. It was one of the most seamless luxury vehicle purchases I have ever had.
I also want ... Read More Google - Mar 21, 2026
Great dealership and Andrew Weinberg (Drew) is the best!!! He is always professional and goes the extra mile for his clients. I highly recommend Drew and Mercedes-Benz of Easton.
I can't say enough wonderful things about the service that my Mercedes GL450 got from Spencer and the team at Mercedes-Benz of Easton. Since I bought the car two months ago from a used car lot, I have had 4 different mechanics from two different shops look at it and no one really knew what was wrong with my car or how to fix anything on a Mercedes. The experts at Mercedes-Benz of Easton communicated with me throughout the process and gave me a detailed video diagnostic. I felt like my car was getting the best care possible in the ... Read More Google - Mar 19, 2026
Jonathan Tolber was an excellent salesman.
excellent services
I was assigned a new service advisor. Chris Wilkoski. He was great! My car went in for a warranty service and I was In and out In no time both for drop off and pick up. Great service!
The guys at Mercedes Benz Easton were nothing short of exceptional and fair. From the service team to sales, my experience has been exemplary. Doesn’t matter if you’ve bought from them or been there before for service, they treat you as if you’re the only customer they need to worry about at that moment. Thank you Don, Joe, Ricky, Christian and the rest of the team for providing excellent customer service and your years of expertise. I will never not own a Mercedes thanks to you all. Well done 👍
Staff and service were great as usual. They listen and attend to your service needs.
I had a fantastic experience working with Tim Tassler at Mercedes Benz East yesterday. From the moment I arrived to the dealership, Tim made the entire process informative and completely pressure-free. He listened to me patiently as I had a particular class in mind. His knowledge of the vehicles was impressive, but what stood out most was how genuine and helpful he was throughout the process.
Tim made sure I felt confident about my choice and went above and beyond to answer questions and explain how features worked.
The entire buying experience was smooth, professional and actually enjoyable.
I highly ... Read More Google - Mar 11, 2026
I had a fantastic experience working with Tim Tassell at Mercedes while purchasing my car. From the very beginning, Tim was extremely professional, helpful, and patient. He took the time to explain everything clearly and made sure the entire process was smooth and stress-free. What I appreciated the most was that there was no pressure at all—just honest guidance and great customer service. Tim answered all my questions, kept me updated throughout the process, and made sure I felt confident with every step of the purchase.
My wife and I highly recommend Germain Mercedes of Easton. Our sales consultant, Tim Tassell, was truly the best! His experience and knowledge about the Mercedes brand, along with his strong customer service skills and professionalism showed through every step of the sales buying process.
We had an excellent experience at Mercedes-Benz of Easton purchasing our car. Brad was absolutely amazing to work with—friendly, knowledgeable, and incredibly helpful throughout the entire process. He made everything smooth, easy, and stress-free. We’re beyond happy with our purchase and truly appreciate the great service. Thank you, Brad, for making it happen! Highly recommend working with him if you’re looking for a great car-buying experience.
Richard and Youss go above and beyond to make sure their clients are well taken care of! This is my 6th Mercedes! Wouldn't go anywhere else!
Mason, our sales rep, was knowledgeable, responsive and good with followup. Additionally, all other staff such as Sean with product knowledge and Pam in Finance were excellent. First Class operation, I highly recommend!
Drew Weinberg did a fantastic job getting my Mercedes in for service in a timely manner, had my loaner ready and my car was back in my garage before I knew it!
Excellent service by Drew Weinberg. Great communication. Quality service.
My wife and I stopped by Germain of Easton ~4:30pm on a Saturday afternoon browsing their massive inventory of vehicles. Knowing they closed at 5PM and being very respectful of their time on a weekend, we decided to go inside just before closing to simply give them our contact information, ask them to run some figures on a couple vehicles we were interested in and plan to discuss on Monday.
Don, one of the sales associates greeted us and asked us to have a seat to discuss our interest. Don was incredibly patient; time was of no concern to him. ... Read More Google - Feb 27, 2026
"Joe Struewing and the entire Mercedes-Benz of Easton team were wonderful — from sales to service. The vehicles and dealership service are excellent. Thank you, MBOE!"
My service advisor is Andrew Weinberg. He is always very professional while working to resolve any and all issues, going a step farther to ensure I am satisfied. I always feel reassured knowing Andrew Weinberg is making sure my vehicle is maintained properly.
I had a fantastic experience with my purchase with our awesome sales woman, Hailee. Also I was taken great care of in the service department for a few minor repairs. I have never been treated so well anywhere.
Very impressed always goes above and beyond. Highly recommend
Great dealership to working with and Austin is hands down the best to work with!!
Great dealer and team members coming is great to deal with especially Austin
Amazing team they go above and beyond. Best around!